Applicant FAQ

Our office is open Monday through Friday, from 9:00 AM to 4:00 PM. Calls received after 4:00 PM or on weekends will be returned on the next business day. Please note that we observe all federal holidays and will be closed accordingly.

Triad Property Manager’s application process is straightforward. Simply follow these steps:

1. Find a property that interests you through our vacancy listing.

2. Drive by the property to familiarize yourself with the neighborhood and surrounding area.

3. Call 336-365-8020 to set up a showing with an agent. We do not hand out keys.

4. Submit a rental application. Please allow 2 to 3 business days to process the application.

5. If approved, we will set up an appointment for you to sign leases and pay your security deposit. Note: We do not consider a property rented until the security deposit is paid and the lease is signed. The security deposit must be a certified check or money order made out to: Triad Property Managers. And we continue to show a property until we have the security deposit and the lease signed (even if we have applications that have been approved).

We consider several factors when reviewing your application. Most property owners prefer to see a credit score of 620 or higher, a positive rental history (with no prior evictions), and a monthly income of at least three times the rent. Please note that all information provided is verified.

Triad Property Managers requires all applicants to consent to a credit check, criminal check, and rental reference check. Additionally, Triad Property Manager’s property management software checks for prior collections / evictions.

In general, our office processes applications within 2–3 business days after receiving all required information and the application fee. Please note that we cannot begin processing your application until the fee has been paid and all necessary information has been submitted.

The owner of the property you apply for ultimately determines whether your application is approved or turned down; Triad Property Managers cannot guarantee approval or disapproval based on credit history. We present all relevant information to the owner after your application is submitted.

Unless otherwise noted, the deposit is usually equal to one month’s rent. The deposit must be paid in certified funds at the time the lease agreement is signed.

The owner of the property determines if pets are permitted. If permitted a pet deposit or fee is required. The deposit or fee will vary according to the age, weight, number, and type(s) of pet at the property.

Yes, most of our properties are available for self-guided tours through Rently.

Rently makes the touring process easy and convenient by allowing you to view a property on your own schedule—without needing to coordinate with an agent.

Here’s how it works:

Find a Property – Visit our listing and select a home that offers self-guided tours through Rently.

Register with Rently – You’ll create a quick account and verify your identity for security purposes.

Schedule a Tour – Choose a time that works for you.

Access the Home – Rently will provide you with a secure code to unlock the door.

Take Your Time – Explore the property at your own pace.

It’s a hassle-free way to view homes on evenings, weekends, or whenever it's most convenient for you. 

The owner determines if Section 8 vouchers are acceptable.

Generally, rent is non-negotiable. In limited circumstances the owner may be willing to negotiate rent after an application is received; however, neither Triad Property Managers nor the owners are obligated to negotiate on the rent after receiving an application. Please note that rent will not be negotiated prior to submission of an application.

We recommend you begin your search about 30 days before your expected move date. Triad Property Managers can only hold properties for up to 30 days even with payment of a deposit. Be sure to call our office at least a day in advance to set up a showing, and several days in advance if requesting a showing on the weekend.

Although you may apply for a property before seeing its interior, Triad Property Managers will not process an application until you see the property from the inside in person. If you are moving to Greensboro from out of county or out of state and cannot see the property in person, you may have a friend or family member see the property on your behalf.